Jennifer Smith has worked in the field of user experience for more than 15 years. She designs solutions for mobile, desktop, and iOT devices. She has served as a Designer in Residence at Microsoft, assisting third-party app developers in improving their design solutions and creating successful user experiences. She has experience using and teaching professionals how to use tools specifically designed for creating interactive experiences. Jennifer holds the UXQB-F certification from the User Experience Qualification Board, and is completing the Human Factors in Information Design master’s program at Bentley University.